Volunteer Support

This page outlines best practice for volunteer support.

Before recruiting volunteers, make sure your organisation is volunteer-ready by completing the Volunteer Management Health Check.

Best practice, as outlined in the GLV's London Volunteer Management Charter, is:

Basic Practice
Good Practice
Best Practice
Named supervisor
Scheduled 1:1 meetings
Complex support needs met


Templates and Examples

Template Timesheet, WVSDA, 2010 (MS Word)
Template Volunteer Time and Expenses Log, (Excel)
Template 1:1 Meeting Form, (MS Word)
Template Support and Supervision Template, WVSDA (MS Word)
Safeguarding Vulnerable Adults - Resource Pack and Sample Forms, Volunteer Now (MS Word)
Healthy Volunteering Plan, Groundwork London (MS Word)

Other Guidance

Guidance on Involving Disabled Volunteers, Disability Rights Commission (MS Word)
How to Involve People with Learning Disabilities, Mencap (PDF)
Recruiting, Retaining and Developing Disabled Volunteers (PDF)
Safeguarding Vulnerable Adults, Volunteer Now, 2013 (PDF)
Guide to Wellness Action Plans, Mind (PDF) - Guidance on supporting volunteers with mental health issues


Top Tips

For more details on inclusive volunteer management, see our Equality and Diversity Resource Bank page.


Click here to be taken back to our Resource Bank